This privacy policy sets out how Redbarn Custom Clothing uses and protects any information you give us while using this website.

By using our service, you agree to the collection and use of the information in accordance with this policy.

This privacy policy may change from time to time through updates to this page. This privacy policy was last updated 27th July 2023.

 

Information we collect 

We collect information from you when you enquire about products, purchase our products and navigate the website.

The information we collect includes:

• ‘Personal Information’; Personal identifiers, contacts and characteristics including (but not limited to), name, email address, postal address, phone number and payment card information. This information is necessary for us to provide you with the best service possible or comply with relevant laws and regulations.

• ‘Log data’; This includes information such as your ‘IP’ (Internet Protocol) address, browser type and version, the web pages you visit when on our site and other statistics. We use third party services, including Google Analytics that collects, monitors and analyses this type of information to increase our website’s functionality.

 

How we use your information

We will only collect information reasonably necessary to provide our service in view of legitimate business purposes as above and we will use our best endeavours to safeguard the security, integrity and privacy of the information you provide us. We will keep your information for as long as necessary for the uses set out in this Privacy Policy.

 

If you’ve made a purchase from us, we may keep you up to date with the latest product, any promotions and news via email.

You have the option to opt-out of any email marketing communications by contacting us at info@redbarncustomclothing.com. If you choose to opt-out you will be unsubscribed from marketing emails, however, we will still continue to email you relevant service emails regarding processing and delivery of orders placed.

 

Whilst we will do our utmost best to protect your information, should a breach happen we will ensure the impact on you is minimal.

If you are affected by a breach (and we have the means to let you know), we will let you know as soon as possible. We will also let you know, if possible, how the breach occurred, its nature, the steps we have taken to rectify any effects and what steps you can take. We will provide contact details for both us and the regulator (the Information Commissioner’s Office) - should you want to speak to them.

 

Cookies (not the yummy type!)

Cookies are small files saved to a computer’s hard drive that track, save and store information about the user’s interactions and usage of a website. This allows for a tailored experience within the website.

 

Cookies we use include;

Website analytics cookies - These cookies measure and analyse how visitors use our website. For example, the number of visitors and what pages they visit. These cookies allow us to improve our website and your experience.

For more information, please see All About Cookies and to opt-out of Google Analytics cookies, please go to https://tools.google.com/dlpage/gaoptout.  

 

Your personal data rights

Under data protection law, you have rights including:

• Your right of access

You have the right to ask us for copies of your personal information.

• Your right to rectification

You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

• Your right to erasure

You have the right to ask us to erase your personal information in certain circumstances.

• Your right to restriction of processing

You have the right to ask us to restrict the processing of your personal information in certain circumstances.

• Your right to object to processing

You have the right to object to the processing of your personal information in certain circumstances.

• Your right to data portability

You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

If you wish to make a request, please contact us at info@redbarncustomclothing.com 

 

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at;

Redbarn Custom Clothing

Lomans Farm

Broadhempston

Totnes

Devon

TQ9 6AU

 

07929 580235

 

info@redbarncustomclothing.com

 

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:            

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

 

Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk